Solution Log These are some of the problems and solutions at the IT Support Desk.



Thursday, December 26, 2002 :::
 
Troubleshoot the "NTLDR Is Missing" Error Message in Windows 2000

This problem may occur if the basic input/output system (BIOS) on your computer is outdated, or if one or more of the following Windows boot files are missing or damaged: Ntldr, Ntdetect.com, and Boot.ini. To resolve this issue, verify that the BIOS on your computer is current, and then use one or more of the suggested methods, as appropriate to your situation, to repair the Windows 2000 startup environment." NTLDR is short for "NT Loader," a program loaded from the hard drive boot sector that displays the start up menu and helps Windows load. This error usually occurs after installing Windows 2000 after the first boot up.

::: posted by Muhammad at 11:25 PM



Wednesday, December 25, 2002 :::
 
Association of .jpg files with MSPaint
When you try to use Microsoft Paint to open a graphic file other than .bmp (bitmap), you're unlikely to be able to do it because Paint only provides support for bitmap files. Also, you may not have opened .jpg or .gif files in Microsoft Paint, which doesn't come with native filters for these two file types. Microsoft Office installs filters for .jpg and .gif, but they're not installed in Paint until the program actually opens a file with one of these types. To add the .gif and .jpg filters to Paint's "Save as Type" list, do the following:

Click Start | Settings | Control Panel | Add/Remove Programs | Microsoft Office 2000 (or whatever version you have) | Add/Remove | Add or Remove Features. (whew!)
In the Microsoft Office 2000: Update Features dialog box, click the + sign next to Converters and Filters.
Click the list next to Graphics Filters, and then click to select the "Run all from My Computer" check box.
Click Update Now.
Start Microsoft Paint.
On the File menu, click Open. See if you can open GIF or JPG files. If it works, then try associating these file types with Paint again and see if you can click to open a JPG file. If not, it could be a registry-related problem. Details are at Microsoft Knowledgebase Articles 259444 and 193354.

::: posted by Muhammad at 9:57 PM


 
Configure Outlook Express to always open additional URLs in a new Internet Explorer window
For Microsoft Windows 2000
Double-click the My Computer icon on the desktop to start Windows Explorer.
On the Tools menu, click Folder Options.
On the File Types tab, scroll down the list until you locate the N/A section in the Extensions column.
Click the N/A URL:HyperText Transfer Protocol entry, and then click Advanced.
In the Edit File Type dialog box that appears, click the OPEN entry in the Actions box, and then click Edit.
In the Editing action for type: URL:HyperText Transfer Protocol window, click to clear the Use DDE check box, and then click OK.
Click OK, click Close, and then quit Windows Explorer.
Quit all versions of Internet Explorer.



::: posted by Muhammad at 9:53 PM






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These are some of the problems and solutions at the IT Support Desk.



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